Refund Policy

1. Full Refund Guarantee

Scheduled sessions cancelled 24 or more hours before the booked start time are refunded 100% with no questions asked.

2. Technical Drop Policy

If a consultation drops within the first 60 seconds due to network or technical failure on either side, the credit is immediately returned to your account.

3. Advisor Cancellations

In the rare event an advisor fails to attend your scheduled session, you receive a 100% refund plus a 20% credit toward your next booking.